Legal

Privacy Policy

Last updated: January 2025

1. Data Controller

The data controller is the owner of Villa Flore, located at Via Nastro d'Argento, 47, Sant'Agnello (NA) 80065, Italy. Email: [email protected]. Phone: +39 06 5655 6836.

2. Personal Data Collected

When you use the contact or booking form on this website, we collect the following personal data:

  • Full name
  • Email address
  • Phone number (optional)
  • Travel dates and number of guests
  • Any additional information you choose to provide

3. Purposes of Processing

Your personal data is processed exclusively to:

  • Respond to your availability requests
  • Manage your reservation
  • Fulfil legal obligations under Italian and EU law

4. Legal Basis

Processing is based on your explicit consent (Art. 6(1)(a) GDPR) and the performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).

5. Data Retention

We retain your personal data for the period necessary to fulfil the purposes described above, and in any case no longer than 3 years from the last contact, unless longer retention is required by law.

6. Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties, except as required by law or to service providers who assist us in operating our website (e.g. hosting), who are bound by confidentiality obligations.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Italian Data Protection Authority (Garante)

To exercise your rights, contact us at [email protected].

8. Cookies

This website uses cookies. For details, please see our Cookie Policy.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.